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Meet the Team

Well what can I say about the people who work at the tortoise shop, other than they love their jobs !

As with every good company we would be nothing without great staff. We all have our own areas of expertise which when put together creates a lovely, friendly and knowledgeable service for our customers.

Should you have questions about your tortoise or like make an enquiry about a delivery/order then you would either contact  Gemma or Natalie. For lighting and electrical advice you would contact Terry.

Hello I am Natalie


Animal Welfare, Website, Advice, Social Media Dept :

I joined the company in 2010 after completing my work experience

I take care of the tortoises, website and Facebook. If you need help out of hours, I am always around to give advice over social media

I have a BTEC National Diploma in Animal Management

I live with my partner Dave, son Vincent, tortoise Alfie and 3 cats Malcolm, Jasper and Tobi

I like to change my hair colour weekly

Hello I am Gemma


Advice, Office, Despatch dept :

I started with the tortoise shop in November 2013

I share the office with Natalie. We are a tag team answering the phone calls and making sure deliveries get out on time

I have a BTEC National Diploma in animal management.

I have two cats Jack and Kit-Cat

I’m totally accident prone and can trip over fresh air!!!