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Customer Testimonials

Your feedback is important to us, whether its good or bad. It helps us understand how we are doing and if we are meeting our customers’ expectations.

To send us a comment please click the write testimonial button below. This form is just for general comments, not requiring a reply. For all sales enquiries, help or advice, please email us through the contact us page.

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Marie, Aberdeenshire

Both our torts died coming out of hibernation this year and I was very nervous about getting another. After several long chats with Gemma and the team we bought a Marginated. Bimble arrived safe and well with Steve the animal courier who braved the storms to bring "her" to the North East of Scotland. We couldn't believe how small she was. She has settled in well, loves eating dandelions which have just started to appear in our garden and watercress which is her favourite, she also attacks her cuttlefish bones with so much gusto for such a little beastie. When her light goes off at night she buries herself in to the warm substrate and goes to sleep. We really love watching her and she is slowly getting used to all the different noises and our voices but she is still a little nervous about being touched or bathed. Thank you all at the Tort shop once again.