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Customer Testimonials

Your feedback is important to us, whether its good or bad. It helps us understand how we are doing and if we are meeting our customers’ expectations.

To send us a comment please click the write testimonial button below. This form is just for general comments, not requiring a reply. For all sales enquiries, help or advice, please email us through the contact us page.

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Amanda , Sudbury

My son has been after a tortoise for sometime. He saved all his Christmas, birthday and "jobs" money only spending the odd few pounds to buy a book on tortoises. It was just after his 12th birthday when he announced that he had enough money to buy a tortoise and the set up needed. We didn't agree straight away, I needed to do some research too! To be honest, I wasn't sure about buying a tortoise online, but after reading reviews and talking to The Tortoise Shop (who were very friendly and full of advice ) it helped me to make my decision. I placed the order online for our Horsfield Package Deal 2 on Good Friday, we got a phone call on the Tuesday to arrange delivery, and "Bruce" arrived on Wednesday morning all safely sleeping in his little box. We are all so very pleased with him, he is very entertaining to watch, and my son has been outstanding with him; I knew he would be :)