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Your feedback is important to us, whether its good or bad. It helps us understand how we are doing and if we are meeting our customers’ expectations.

To send us a comment please click the write testimonial button below. This form is just for general comments, not requiring a reply. For all sales enquiries, help or advice, please email us through the contact us page.

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Hatim Noorbhai, Reading

A quick note to thank you for my lovely new Horsefield Tortoise. He arrived on time, and was very alert and active! He's had a bath, and is now settled in to his new home - he is even chomping on watercress by hand! People are quick to complain, but never quick to compliment - the customer service has been excellent! Thanks very much, Hatim