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Customer Testimonials

Your feedback is important to us, whether its good or bad. It helps us understand how we are doing and if we are meeting our customers’ expectations.

To send us a comment please click the write testimonial button below. This form is just for general comments, not requiring a reply. For all sales enquiries, help or advice, please email us through the contact us page.

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Trudy Urquart ,

Just wanted to say a massive thank you to all the staff at The Tortoise Shop for the excellent customer service. After finding my baby Tunisian tortoise dead the other week and calling them in a distressed state the staff were very helpful and offered loads of sympathy. Also because I had my tortoise less than a year they replaced her within a week. Pebbles will never be replaced but having Twinkle has made it a little easier. Thanks again The Tortoise Shop u r amazing :-))) xx