Product Returns

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information & Reason for Return

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

Newsletter Subscribe

Fully secure website, https

Browse our secure website and purchase with the peace of mind your details are stored & transmitted securely.

FREE Tortoise Care Booklet

Tortoise Care Booklet A complete guide to rearing healthy Horsfield and Mediterranean tortoises written by The Tortoise Shop. Booklet includes: Accommodation, Diet and Hibernating techniques.

Read Booklet

FREE Tortoise Hibernation Booklet

FREE Tortoise Hibernation Booklet cover A complete guide to hibernating your tortoise written by The Tortoise Shop. Booklet includes: the wind down, boxing your tortoise, waking up time.