If you are planning on purchasing a tortoise, but do not wish to have it delivered right away. We are now holding deliveries until our final 2019 delivery date of Thursday 19th December.
As you'd expect this final delivery date fills up fast, so the sooner you can place your order, the better your chances of bagging a slot. This date will have limited slots and will be cut off as soon as it has filled up. In previous years, this slot has been cut off just before the end of November.
If you are in a similar position as above, but would like to collect your tortoise. We are holding collections until Monday 23rd December. This is our final working day and will not be pushed to the next day. Appointments will be made and must be kept to avoid overlap (we are in a very small unit and there is only room for one customer (group/family) at a time.
Appointments will be made for every 15 minutes between 10am and 2:45pm and will be kept to your time and length, regardless of when you turn up.
When placing your advance order, please specify the month or the preferred collection/delivery date, in the comments box in the checkout. We will then file your order until November and then contact everyone in order of purchase date to arrange delivery and collection dates.
If the date you have requested is unavailable by time we get to your order, we will do our best to arrange the the closest available date.
Normal opening hours apply, these cannot be extended at this busy time of year.