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Christmas Ordering Cut Off and Holiday Office Hours

By: Natalie Times Read: 734
Christmas Ordering Cut Off and Holiday Office Hours

As per our previous blog, you can no longer order a tortoise for Christmas.

APC (next working day courier) last dispatch date - Friday 18th December  - Orders over 1kg (Propagators, lighting sets, bedding, etc) will need to be ordered by close of business Thursday 17th December.

This excludes tortoise tables. We can no longer guarantee a tortoise table before Christmas.

Royal Mail last dispatch date - Friday 18th December - small postal orders (food supplements, bulbs on their own, small bridges, etc) will need to be ordered by close of business Thursday 17th December.

Our office will close at 3pm Friday 18th December and emails will be monitored sporadically throughout the Christmas period. Order queries cannot be dealt with outside of the office, nor can refunds, so please save those until we return or check the website and blogs for the information you need. 

The Tortoise Shop will reopen for calls, order queries and the dispatch of outstanding orders on Monday 11th January. Any orders placed after Thursday 17th December will be packed and dispatched in the order they were received, please allow a week or two after reopening for the dispatch of your order.