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A Well Deserved Rest

A Well Deserved Rest

By: Natalie

Whilst we are waiting for this year's eggs to hatch and whilst we have a couple of weeks before the joiner delivers the rest of the tortoise housing for the current held orders, we have decided to take the opportunity to take some time off. We'll only be gone for a week and I can assure you that we have double checked all delivery dates and there will be no delays created by this time off, nothing is due until we return.

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New Shop Rules

New Shop Rules

By: Natalie

We have had to change the way we do things, since moving into a smaller premises. Please read for information on why we can no longer allow customer visits.

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Postal Update

By: Natalie

Due to recent cuts within the company, we are now having to take the post to the nearest post office personally, on foot. This means that where we could normally put 1 or 2 postal items into a sack and have them picked up on our daily collection, we are now going to wait until we have filled a sack or the end of the week before making the trip. Postal orders may only be taken to the post office once a week, Friday. During busy periods, we will take post to the post office on a daily basis, if need be.

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Website/Category Notices

By: Natalie

Order update information

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Covid 19 Updates

By: Natalie

We are closed this week for self isolation

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New Beginnings

New Beginnings

By: Natalie

We apologise for further delays, these are beyond our control, due to being relocation. Please read for more details.

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Merry Christmas from The Tortoise Shop

Merry Christmas from The Tortoise Shop

By: Natalie

Facebook messages will be answered as soon as I see them, as usual. Emails will be picked up by myself and Gemma sporadically, however, whilst we are out of the office, we cannot deal with anything directly order related, please save those until we reopen. Happy Christmas from The Tortoise Shop

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Christmas Ordering Cut Off and Holiday Office Hours

Christmas Ordering Cut Off and Holiday Office Hours

By: Natalie

Please read for last days for ordering certain products, how to contact us over the holiday period and when we will reopen in the New Year

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We are now fully booked for tortoise deliveries in 2020

We are now fully booked for tortoise deliveries in 2020

By: Natalie

As of 12pm Friday 27th November we are fully booked for tortoise deliveries.

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Licensed Tortoise Updates

Licensed Tortoise Updates

By: Natalie

If you are thinking of emailing us to ask for an update, please read first. Those who have ordered will receive updates when we apply for our certificates and then again when the certificates reach us. We cannot give an accurate timescale until this point, so emailing before serves no purpose, other than taking up an entire day.

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2020 Pre Order Terms and Conditions
Covid-19 Updates

Covid-19 Updates

By: Natalie

We want to keep you updated on our status every step of the way. Days we will be open, which delivery services may have been interrupted, etc.

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Showing 1 to 12 of 44 (4 Pages)